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Returns & Exchanges

At Ava Lane Boutique, we want you to love your new look. If you are not completely satisfied with your purchase, we offer easy returns for store credit within 30 days of delivery.

1

Initiate Your Request

Visit our online return portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the unwashed, unworn items with original tags attached and include your packing slip inside the parcel.

3

Ship It Back

Affix the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

4

Receive Store Credit

Once our warehouse inspects your return, you will receive an electronic gift card via email to use on your next boutique find.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing